Our Telecom Solutions ensure high-speed connectivity and tailored services for modern business needs.
Exceptional Customer Engagement And Sales Solutions
TOP TELECOM SERVICES (TTS) offers professional Call Center and Telesales services, expertly designed to enhance customer interactions and drive sales. Our team is committed to providing superior customer service and effective sales strategies that contribute significantly to your business success.
Hotline custumer care
Anti-churn
ONBOARDING new customers and loyalty techniques.
SAV & assistance
Assistance with complex problems (troubleshooting) and level 1/2 support requiring expertise, then qualified before being transferred (Helpdesk, product support, premium assistance, concierge service).
Telemarketing Telesales
Efficient telephone prospecting and sales techniques using IT tools. We deploy a 'Customer Centric Selling' approach to guarantee the quality of the sale and ensure that the offer matches the customer's needs.
Recovery
Recover unpaid debts while preserving customer relationships.
Market research surveys and polls
Collect ultra-qualified customer data by asking targeted questions
Business intelligence
Collect, process, and analyze data to provide actionable information and support strategic and operational decision-making in an organization.
Audit
Survey of a limited number of key customers and prospects to understand their needs and purchasing behavior, and to gather their feedback on the performance of the company and its competitors.
Data Mining
Use statistical data to highlight the opinions of a population on specific subjects.
Our Approach To Telesales
Discover our unique approach to telesales that combines strategic planning, skilled execution, and ongoing optimization for maximum impact.